Complaint·February 26, 2026

The complaint was referred to the Investigations Branch, (IB) of the Community Care Licensing Department (CCLD) and accepted for full investigation. An investigation was continued and completed by Senior Investigator, (SI) Philippe Ryan Miles. On 7/23/25, at 1:50 pm, SI spoke with R1. On 8/19/25, at 1:50 pm, and on 8/27/25, at 6:45 am, SI interviewed S1 and S2 respectively. On 7/22/25, SI reviewed facility records obtained during LPA's initial visit. The following is a summary of the complete investigation: On 07/07/25, LPA’s interview with the Administrator revealed the following: Administrator refutes the allegation. R1 has progressive and frequent episodes of confusion and forgetfulness. S1 and S2 were interviewed by the Administrator, and at the time the alleged incident occurred, S1 was accompanied by S2 when they checked on R1. S2 verified to the Administrator that S1 never placed their hands in R1's pants. SI’s interviews with Staff revealed the following: Both S1 and S2 refute the allegation. S1 denied having any physical contact with R1, nor putting their hands down R1's pants. S2 witnessed S1 having no physical contact with R1,and stated that S1 never touched R1 in a non-appropriate way. SI interviewed R1 who denied being touched by S1 on their private area but recalled S1’s hands being in R1’s pants. Records review conducted by LPA Comer, and SI Miles corroborated the information revealed by the Administrator. Records also revealed that the alleged incident was reported to R1's Physician, Responsible parties and Licensing agency. Based on interviews and record review, there is not sufficient information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. Exit Interview conducted, and a copy of this report was given to the Administrator.