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Inspection visit

Complaint

KINGSLEY MANORLicense 197608482
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

The investigation revealed that the facility is not interfering with the resident council meeting. The issue at hand is that corporate office made a policy change in September 2023 regarding the way the Employee Appreciation Fund is handled. Each year in at least the last 20 years, the resident council would accept voluntary donations from residents and provide a lump sum to employees at the end of the year depending on how long the employee has been working at facility. On September 22, 2023, residents were sent a letter notifying them and the residents' council that donations to employees are being treated as "tips" and moving forward, the new policy is that the resident council provide Front Porch (Corporate) a check for the entire amount of donations from the residents and then HR would tax it and distribute it in the employees’ payroll as allocated by residents. LPA interviewed 18 residents R#1 – R18, six staff S#1-S#6 and COO from Front Porch W#1. All the residents interviewed stated they were notified about the change by letter that was placed in their mailbox. 6 of 6 staff stated they were aware of the changes and that it came from Front Porch. COO Jeff Sianko stated policy change was made after consulting with their legal department and was told by the legal department that the monies from the resident council employee appreciation fund had to be treated as "tips" and taxed. R5 stated that R5 never said it was interfering with resident council. There is no evidence that the facility is interfering with Resident Council meeting. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . LPA observed a violation regarding plan of operation and addressed it in a Case Management 809 report.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87208(a)(9)Type B

    (a) Each facility shall have and maintain a current, written definitive plan of operation. The plan and related materials shall be on file in the facility and shall be submitted to the licensing agency with the license application. Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. (9) A statement whether or not the applicant will handle residents' money and/or valuables. If money or valuables will be handled, the method for safeguarding pursuant to Sections 87215, Commingling of Money, 87216, Bonding and 87217, Safeguards for Resident Cash, Personal Property and Valuables. This requirement is not met as evidenced by: Facility is now classifying employee appreciation funds as tips and taxable and requiring the resident council to cut a check to corporate to distribute the funds. the plan of operation is not up to date and is missing a statement on how resident's cash will be safeguarded.

    Read full inspector narrative
  • 87465(e)Type A

    Require physician order and label for PRN medication

    Incidental Medical and Dental Care. For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician, on a prescription blank, maintained in the residents file, and a label on the medication. Both the physician's order and the label shall contain at least all of the following information. Based on observation, R1 has multiple over the counter medications in the room that are not listed on medication records, and the resident is self-administering without a physician's order. According to the MD report, R1 cannot administer their own medications; this poses an immediate health and safety risk.

FAQ · About this visit

Common questions about this visit

What happened during the February 7, 2024 inspection of KINGSLEY MANOR?

This was a complaint inspection of KINGSLEY MANOR on February 7, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to KINGSLEY MANOR on February 7, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.