Complaint·July 2, 2024

Regarding allegation: Unlawful eviction. It was alleged that R#1 was not allowed to return to the facility after was discharged from the hospital on 06/18/24. Kaiser staff and FM were told by unknown facility staff that R1 would not be allowed to return. Interviewed Administrator denied the allegation. Administrator stated that on 06/14/24 R1 was sent to Kaiser to be evaluated. R1 was placed on 72 hour hold at the hospital and was discharged on 6/18/2024. Interviewed S1 stated that they spoke with R1's Family Member (FM) and told FM that R1 needs high level of care and supervision because of R1's behavior. Interviewed Administrator and S#1 stated that they were in communication with R1's FM and discussed concern regarding R1 returning to the community with the fact they cannot provide one to one supervision for R1 with R1's behavior. Interviewed FM indicated that they were told by facility staff that facility will not be able to take R1 back to the facility due to R1's behavior. FM was told by S#1 that R1 needs high level of care and supervision, and the facility will not be able to meet R1's needs, and they are not accepting R1 back to the facility. Interviewed S#2 stated that because of R1 behavior S#2 called 911 on 06/14/24 and R#1 transported to the Kaiser for evaluation. S#2 stated that R#1 didn't came back from the hospital. S#2 stated doesn't have any discharge information or not accepting R#1 back to the facility. Interviewed R#2, R#3 and R#4 stated that they never had any issues or problems coming back to the facility after hospitalization. Due to the fact the staff refused to accept Resident #1 back to the facility after being discharge on 06/18/24 is considered an unlawful eviction. A review of the R1's file revealed no indication that R1 required a higher level of care. LPA did not observe any documentation of giving resident a 30-day notice of removal from the facility. Based on interviews conducted and document review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiency is being cited according to California Code of Regulations, Title 22. See LIC9099D. An exit interview was conducted with Liyon O'Quinn. A copy of the report and appeal rights were issued.