Complaint·October 1, 2024

The investigation revealed the following. Regarding Allegations: Staff is illegally evicting resident- It is alleged the facility is illegally evicting R1. On 09/30/2021, R1 was admitted into the facility. R1 is not conserved and is self responsible. On 08/23/2024, R1 was served with a 30-Day Notice to Terminate. LPA Ramirez reviewed the 30-Day Notice to Terminate for R1 and observed this notice to contain the effective date of eviction, reasons relied upon for the eviction with specific facts to permit determination of the date, witness, and circumstances concerning those reasons and resources available to assist in identifying alternative housing and care options which include, but are not limited to, the following: Referral services that will aid in finding alternative housing, and case management organizations which help manage individual care and service needs. Three (3) out of the three (3) staff interviewed deny this allegation. One (1) out of the two (2) residents interviewed deny this allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Staff confiscated resident's belonging- It is alleged staff confiscated R1’s walker while R1 dined in the dining room. Three (3) out of the three (3) staff interviewed deny the allegation. Interview with staff revealed dining room staff will temporarily relocate residents’ walkers to corner in the dining room or outside the dining room doors, as to not impede dining walkways. Staff revealed once residents are finished with their meals and request their walker back, staff will bring the walker to the resident. Interview with R1 revealed staff confiscate R1’s walker but returned it after R1 is finished dining. Two (2) out of two (2) residents interviewed deny this allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . No deficiency was cited for this investigation. Exit interview was conducted. A copy of this report was provided by via email due to printer problems.