complaint·June 5, 2021

Copy of the Pre Hospital Care Report Summary was received on 3/23/2021 and documented that R1 was found in bed with staff doing compressions on chest. Family stated that R1 "gradually became altered". According to S1 who was working on the date of the incident they were in constant communications with R1's family, and checking R1's vitals consistently. R1's family/responsible party arrived to the facility in about an hour or so later, at which time R1 was responsive. While S1 was making dinner for the other resident R1's family screamed for her to call 911. Per S1 while waiting for emergency personnel her and R1's son took turns performing CPR. According to S1 if at anytime R1's vitals were alarming she would call 911 immediately however they were not until later on in the day. Based on the information obtained allegation is Unsubstantiated at this time. Regarding allegation: Facility staff are not wearing masks it was reported that on various occasion staff members were observed without masks while working at the facility. During the course of the investigation interviews were conducted with administrator and staff. When interviewed all staff stated that they always wear masks and gloves while working at the facility. According to S1 and S2 that they are live in staff that do not go out however to protect themselves and residents they always wear masks when working. During the initial 10 day complaint visit conducted on 2/23/2021 and other virtual visit conducted by the department staff were observed to be wearing masks. Based on the information obtained allegation is unsubstantiated at this time. Exit interview conducted and copy of report emailed to the administrator.