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Inspection visit

complaint

GLEN PARK AT GLENDALE - BOYNTON STLicense 1976085051 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff did not provide resident’s records to resident’s authorized representative. It was reported that agency submitted initial record request on October 30 th , 2024, to receive copies of complete files on behalf of R1 and R2. LPA requested documentation and observed that agency requested the facility to submit copy of complete files within five (5) business days. After several attempts made by the agency, S1 provided partial documents to the agency on December 13 th , 2024, via email. Agency submitted another request on December 19 th , 2024, to receive the documents not provided by the facility. After no response and failing to submit requested copy of complete file, the agency submitted another request on January 6 th , 2025, via mail and email. Interview with witness from the agency revealed that facility did not provide full requested documents until January 22, 2025 which confirms facility did not comply Title 22 Code of Regulations and agency's request. Therefore, based on records review and interviews, this allegation is deemed Substantiated. Exit interview conducted and copies of this report delivered.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(19)Type B

    Personal Rights...(19) To have prompt access to review all of their records and to purchase photocopies of their records. Photocopied records shall be provided within two (2) business days and at a cost that does not exceed the community standard for photocopies.This requirement is not met as evidenced by: Based on record review and interview the licensee did not provide the records of R1 and R2 to the authorized representative in a timely manner which poses a potential personal rights risk to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 23, 2025 inspection of GLEN PARK AT GLENDALE - BOYNTON ST?

This was a complaint inspection of GLEN PARK AT GLENDALE - BOYNTON ST on January 23, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to GLEN PARK AT GLENDALE - BOYNTON ST on January 23, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights...(19) To have prompt access to review all of their records and to purchase photocopies of their records..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Next steps

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.