complaint·March 26, 2025

During interviews with residents, all interviewed residents stated they felt staff were competent. LPA was unable to interview R1. Based on interviews and record review, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. ---Staff does not ensure resident's medical needs are being met. It was alleged that R1's blood pressure is not taken by facility staff. To investigate the allegation, LPA interviewed three (03) staff from 12:00p.m. to 1:00p.m. and seven (07) residents from around 1:00p.m. to 2:30p.m. During interviews with staff, all staff stated facility staff are not skilled trained medical professionals and are not expected to take residents’ blood pressure. During interviews with resident, all interviewed residents stated they feel all their medical needs are being met. Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. ---Staff does not safeguard resident's personal belongings. It was alleged that facility dryer is damaging residents’ bedsheets. To investigate the allegation, on 03/26/2025 LPA conducted a physical plant tour at around 10:30a.m., interviewed three (03) staff from 12:00p.m. to 1:00p.m. and seven (07) residents from around 1:00p.m. to 2:30p.m. During the physical plant tour, LPA inspected seven (07) rooms at random and did not observe damaged bedsheets. During interviews with staff, all staff stated there is no issue with the dryer and that R1 only has a few bedsheets to rotate that they have had for an extended time and any signs of it being worn is normal wear and tear from usage and repeated wash cycles. During interviews with resident, all interviewed residents stated they don’t feel the dryer damages their property. Based on interviews and observations, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.