complaint·September 20, 2021

Investigation revealed the following: Regarding allegation, Staff are not assisting residents with voting , it is alleged that facility staff are not assisting R1 with getting their ballot in for the Gubernatorial Recall Election. Staff have allegedly told R1 that they would help but have kept putting resident off and resident is afraid of not getting their vote in on time. Interviews with facility staff revealed that they did assist residents with their ballots for the Gubernatorial Recall Election if they requested assistance. Facility staff stated that residents who chose to vote by mail got their ballots ready and dropped them off at the reception desk to be mailed out. Staff also stated that the facility also provided transportation to any resident that wished to vote in person at their assigned voting poll location. Interview with R1 revealed that they voted in person and that the facility provided them with transportation to their voting poll location. R1 stated that staff did provide assistance and were helpful regarding making sure they voted. R1 stated that they have no current concerns regarding the facility. 3 out of 7 residents that were interviewed stated that facility staff did assist them with voting by either making sure their ballots were mailed out on time or providing transportation to poll location. 4 out of 7 residents that were interviewed stated that they did not request assistance from staff regarding voting as they chose not to vote. Based on interviews conducted with facility staff and residents, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held. A copy of the report was provided to Assistant Administrator Rachel De Chavez .