complaint·September 4, 2024

Based on interviews and records review there is not sufficient information to support this allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. It was alleged that staff did not ensure that resident was provided adequate medical attention as necessary. To investigate this allegation on 09/04/2024, between 12:15pm and 1:00pm, staff interviews were initiated. Interviews revealed that staff immediately called 911. R1 had low oxygen saturation and was lethargic. Staff are not nurses. Home health sends nurses to provide care to R1. R1 has several underlying medical conditions and is being closely monitored by their primary care physician and home health staff. Bases on interviews there is not sufficient information to support the allegation. Thus, the allegation is UNSUBSTANTIATED at this time. No health and safety issues noted at the time of this visit. Exit interview conducted and a copy of the report was issued.