Incident investigation·August 8, 2022

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced Case Management visit to the facility. LPA arrived at 11:00 AM. Upon entry, LPA met with the Executive Director, Johnny Ortiz, and screened for COVID 19. LPA conducted a physical plant tour at 11:30 AM. An SOC341 was received 08/02/2022 alleging that staff #1 (S1) grabbed and pulled resident #1 (R1) by the arm and wrist to re-direct the R1. Later that day, R1 complained about soreness at the site of where R1 was allegedly grabbed. On 08/08/2022, from 12:30 PM - 3:00 PM, LPA interviewed three staff and one resident. No action was taken during the visit. No health and safety hazards were noted during the visit. Exit interview was conducted and a copy of the report was issued.