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Inspection visit

Complaint

SUNNY HILLS ASSISTED LIVING (MEMORY CARE)License 1976088422 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

The investigation revealed the following: Regarding the allegation: "Facility has rats" On 10/19/22 approximately at 10:30am, LPAs and LPM inspected the facility laundry room. LPA and LPM observed fresh black rodent droppings and rat traps located in the laundry room located in the parking garage of the facility. Based on interview, observation, there is a sufficient information to verify the allegation. Therefore, the allegation is Substantiated. Regarding the allegation: “Facility has insects” On 10/19/22 approximately at 10:59am, LPAs Leon and Senaha and LPM Coronel inspected bedroom number 106. LPAs and LPM observed live dark brown insects scurrying to the darkness under the bed nearest the door. LPA Leon observed dead cockroaches which are about 2cm in size near the closet doors. Based on interviews and observations, there is a sufficient information to verify the allegation. Therefore, the allegation is Substantiated. An exit interview was conducted and plans of corrections were developed. Title 22 regulations are being cited, see LIC9099D. A copy of this report and appeals rights were provided to Administrator, Steve Cho. The investigation revealed the following: Regarding the allegation "Staff are not responding to the Call button". During today's visit, staff responded at an average of four (4) minutes to six (6) out of eight (8) call buttons tested by LPA Leon and LPM Coronel. Six (6) out of six (6) residents did not have any concern with the allegation listed above. In addition S1-S4 corroborated that staff conduct resident bedroom checks every thirty (30) minutes to two (2) hours. Regarding the allegation "Staff are not responding to the Call button" ; based on interviews, inspection and observation, there is insufficient information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED . Regarding the allegation "resident rooms are not cleaned". During today's visit LPA Leon and LPM Coronel inspected eight (8) resident rooms and found that all eight (8) bedrooms were found to be in clean and sanitary condition. Six (6) out of six (6) residents did not have any concern with the allegation listed above. Per staff interviews, housekeeping cleans resident bedrooms on a weekly basis and caregivers clean resident bedrooms while providing care to residents. Regarding the allegation "resident rooms are not cleaned"; based on interviews, inspection and observation, there is insufficient information to verify the allegation listed above. Therefore, the allegation is UNSUBSTANTIATED. Regarding the allegation " Staff restraining resident's.". During today's visit LPA Leon and LPM Coronel did not observe any form of restraints being applied towards residents in care. Per staff interviews, five (5) out of six (6) staff deny the allegation above. In addition, all six (6) residents denied the allegation above. Regarding the allegation "Staff restraining resident's."; based on interviews, inspection and observation, there is insufficient information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED. There are no deficiencies being sited for the above allegations. An exit interview was conducted and a copy of this report was provided to Administrator, Steve Cho.

Citations

7 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87219(f)Type B

    Planned Activities (f) In facilities licensed for 50 persons or more, 1 staff member shall have full-time responsibility to organize, conduct, planned activities... The activities shall be written, planned in advance.. be available to all residents… This requirement is not met as evidenced by. Based on observation & record review Licensee did not provide planned activities as required. This posses potential personal right risk to resident in care.

  • 87411(a)Type B

    Facility personnel sufficiency and competence

    87411(a) Personnel Requirements-General. Personnel shall at all times be sufficient in numbers and competent to provide the services necessary to meet resident needs. This requirement is not met as evidenced by. Based on interviews, record review Licensee did not insure to have sufficientnumber of compitenat staff. During 8 hours shift staff is only assisting residents requiring extensive care. This possess potential Health & Safety risk to residents in care.

  • 87555(b)(6)Type B

    General Food Service Requirements. (b) The following food service requirements shall apply: (6) In facilities for 16 persons or more, menu shall be written at least 1 week in advance & copies of the menu... shall be dated & kept on file... This requirement is not met as evidenced by. LIcensee did not ensure that the facility menu is meeting food services requirement. 5 out of 7 day resident are served the same food for breakfast . This poses a potential personal rights violation to residents in care.

  • 87411(d)Type B

    On-the-job training requirements

    87411 Personnel Requirements - General (d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance Based on file review, observation, and interviews the licensee failed to provide on the job training to staff. Investigation revealed staff did not receive job specific trainings which poses a potential health andsafety hazard for residents in care.

  • 87506(a)Type B

    Maintain separate complete record for each resident

    87506 Resident Record (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. Based on file review, and observation the licensee failed to maintain a complete and current record for residents in care. During record review LPA observed the MAR for 05/20/23 is incomplete. Which poses a potential health and safety hazard for residents in care.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair...Maintenance shall include...maintenance services and procedures...of residents, employees and visitors.This requirement was not met at evidenced by: Based on observations and interviews conducted, the licensee failed to ensure that the facility was clean, safe and sanitary on 10/19/2022. LPA observed evidence of rats presence at facility which poses a potential health, safety and personal rights risk to residents in care.

  • Facility maintenance and healthful environment

    Personal Accommodations and Services. The following space and safety provisions shall apply to all facilities: The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment.This requirement was not met as evidenced by: Based on observations and interviews conducted, the licensee failed to provide a safe and healthful environment, on 10/19/2022 LPA and LPM observed evidence of cockroaches in resident bedrooms which poses a potential health, safety and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 26, 2023 inspection of SUNNY HILLS ASSISTED LIVING (MEMORY CARE)?

This was a complaint inspection of SUNNY HILLS ASSISTED LIVING (MEMORY CARE) on May 26, 2023. 2 citations were issued: 2 Type B.

Were any citations issued to SUNNY HILLS ASSISTED LIVING (MEMORY CARE) on May 26, 2023?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "Planned Activities (f) In facilities licensed for 50 persons or more, 1 staff member shall have full-time responsibility..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.