Complaint·November 7, 2024

Six out of six staff interviews, including S1, indicated there has not been any recent evictions and residents have not complained about being with an eviction. Six out of six resident interviews, including R1, indicated they have not been served an eviction notice. Five out of six residents indicated they are treated with dignity and respect. R1 did not understand the question. Regarding the allegation “Staff unlawfully evicted a resident," based on record reviews and interviews, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, as a result, the allegation is Unsubstantiated. No deficiency was cited for this allegation. An exit interview was conducted and a copy of this report was provided to the Administrator Steve Cho.