Office review·December 16, 2025

On 12/16/2025 Regional Manager (RM) Angela J. Whittaker and Licensing Program Analyst (LPA) Perchui Melina Khurshudyan met with Administrator Rhoda Gochin for an informal office visit. The purpose of the office visit is to discuss the current operation of this facility and to clarify Title 22 requirements. On 12/4/2025, Woodland Hills South received information that an incident occurred on 12/2/2025, involving the Administrator reportedly refusing entry to a Department of Mental Health (DMH) Case Manager who was attempting to relocate a client from the facility. It was reported that the Administrator propped a chair against the facility door and refused to allow the DMH case manager to enter the facility. The Administrator had communicated concerns about wanting a 30-day notice, and that this may have contributed to refusal of entry. After communication with the case manager and assurance of payment throughout the remainder of the month, the Administrator allowed access to the facility and R1 was able to work with the case manager to move out. During today's meeting, Administrator informed RM that although, they informed and requested a proper 30 day notice in order to release the client to another facility, the case manager never submitted the 30 day notice or any formal letter to proceed with the transition. The Administrator also informed that because of his/her health condition it is hard to stand up for a long period of time, therefore a chair was placed next to the door for him/her to seat while waiting for the case manager to contact the DMH supervisor. Continue on LI809-C During the Informal Meeting, Regional Manager (RM) Angela J. Whittaker reminded current Licensee/Administrator Mrs. Gochin that Residents’ Rights must be maintained at all times, including dignity, freedom from intimidation, and the ability to receive visits services from authorized representatives/ Case Managers when applicable. Blocking and/or refusal entry may raise serious compliance concerns, including potential impact to resident care and safety. RM also mentioned that f or the safety of clients, it is essential that RCFE staff proceed with these proper actions and steps before releasing residents to another placement by requesting 30 day notice. Adhering to these procedures ensures compliance with licensing regulations, minimizes risks, and promotes a smooth transition that prioritizes the resident’s well-being. Administrator was instructed to ensure future interactions with authorized representatives are handled professionally and in compliance with requirements.