complaint·September 10, 2024

On the allegation "Facility is not preventing the spread of COVID-19."; it is the concern of the reporting party that on August 16th, 2024, there was an outbreak of Covid-19, and that the facility is not testing the residents. It was further reported that the facility does not have any protocols in place and Covid-19 is spreading. To investigate the allegation the LPA conducted a tour of the facility, interviews, and file review. On 08/28/24, during a plant tour the LPA observed an adequate supply of Personal Protective Equipment (PPE), and Covid tests and staff informed the LPA the community can obtain additional supplies as needed. In addition, the LPA observed PPE stations outside resident rooms who were Covid positive to allow for staff to promptly don and doff PPE when entering and exiting those rooms. File review revealed that the community has an approved infection control plan in place. The community’s infection control plan does not require mass testing of the residents. The facility’s policies and procedures as it pertains to infection control are adequate. In addition, staff and resident interviews revealed that residents were informed that there were Covid positive cases at the community. Furthermore, staff shared with the LPA the letter that was sent on 08/16/2024 via a mass email blast to the residents and the resident families informing them that the community was experiencing multiple Covid-19 positive cases, that the communal dining and group activities had stopped, and infection control practices were shared. Staff interviews also revealed that residents that had been exposed or presented symptoms were tested for Covid-19 and isolated if tested positive. Lastly, interview with an LA’s public health nurse during today’s visit revealed that testing closed contacts is recommended however, mass testing is not required unless specifically asked for. Based on the information gathered, the above allegation is deemed unsubstantiated at this time. Exit interview conducted and report issued.