complaint·April 26, 2021

LPA Spaeth requested to see the kitchen. At 11:40 am, Administrator showed the pantry which was stocked with canned soup, vegetables, bread, peanut butter, and other food items. Administrator opened the freezer cabinet and LPA observed frozen chicken, meats, vegetables and frozen fruit. LPA Spaeth observed within the refrigerator section milk, juice, eggs, fresh fruit and vegetables. LPA Spaeth asked what was on the menu for lunch. Administrator stated preparing hamburgers and salad. Administrator stated residents eat at noon. LPA Spaeth interviewed two out of the three residents today. Both residents (R2 and R3) stated the Administrator provided an adequate amount of food during the breakfast meal today. R2 and R3 both stated the facility staff provide enough food at each meal. LPA Spaeth previously spoke to R1 who stated has had no issues with the amount of food and quality of food received from the facility staff. The complainant had stated in the complaint that the WDACS received applications for the residents of the facility to receive L/A County's Great Plates delivered meal program. Licensing Program Manager, Cassandra Harris called Administrator on July 8 2020 at 4:05 pm regarding this statement. LPM Harris was told by the Administrator that Administrator saw an email advertising free meals for seniors but did not realize that board and cares did not qualify for the program. The Administrator also stated there are no financial issues at this time. Administrator also stated providing three meals along with snacks each day to the residents. Based upon LPA's interviews of the residents and the Administrator, there is insufficient evidence to validate the above-mentioned allegation. At this time the complaint is deemed Unsubstantiated. Exit interview conducted and copy of report issued.