Office review·March 2, 2023

An Informal Conference was conducted today in the Woodland Hills North Adult and Senior Care Regional Office. The purpose of this Informal Conference is to discuss deficiencies cited in complaint control #29-NP-20211202105836. Present at today's meeting included licensee representatives Alexandra Vartapetova, and Administrator Marat Davidian, Licensing Program Manager (LPM) Jeralyn Pfannenstiel, and Licensing Program Analyst (LPA) Sandra Urena. The informal conference process was explained to the Administrator. The Administrator was also informed that this Informal Conference is a part of the administrative action process and that further citations may result in a Non-Compliance Conference, which could lead to a referral for Administrative Review by the Department. Brief History: The facility was first licensed in 12/14/2015 , for a capacity of six residents. LPM Pfannenstiel discussed deficiencies that were cited during the past three years. This included the complaint investigation, with allegations of failure to notice a resident’s change in condition, and retaining resident in the facility with a prohibited health condition, stage 4 pressure injury. In addition, the facility staff was providing wound care and were not appropriately skilled professionals, where deficiencies were issued on 09/15/2022 on a case management visit. At this time, the licensee has cleared the Plan of Corrections in a timely manner. All parties discussed the complaint investigation and potential ramifications of the complaint findings.