complaint·May 18, 2023

Five (5) out of five (5) residents interviewed did not express any issues with their medication. Resident records reviewed revealed only one resident on puree diet and no other residents on any set prescribed diet. Four out of five residents interviewed expressed the facility food quality is good. Facility food supply observed sufficient during initial visit on 10/12/2021 visit. A potential witness was interviewed during initial visit on 10/12/2021 by LPA Salia Walker. This witness did not have any issues or complaints to report. LPA Salia Walker attempt to gather details from reporting parties to support allegations however no additional information was provided. Date and time of alleged allegations could not be confirmed. During todays visit LPA Chochian conducted a physical plant tour from 1:20pm to 1:40pm. During the tour LPA observed three (3) refrigerators all of which observed stocked with fruits, vegetables, meats, poultry, and fish. Between 1:45pm to 2:30pm LPA Chochian conducted and interview with residents, staff and other potential witness. Resident interviewed expressed liking the facility and report no mistreatment. Feels safe at the facility; no issues with medications; likes the food; no issues with receiving unopened mail; no staff impersonating any resident on the phone and reported receiving medications regularly with no issues. Other potential witness interviewed during todays visit expressed being satisfied with the care provided by staff; the quality and quantity of the facility food supply. This witness has not observed any physical, verbal or financial mistreatment. At the time Based on the information gathered during the course of investigation, there is not enough evidence to support any of the allegations in this report. Therefore, allegations are deemed unsubstantiated at this time. Exit interview held, copy of report provided.