complaint·September 12, 2024

Between 11:45am to 3:45pm LPA spoke with the Executive Director (ED) Ivan Saa, Maintenance Director (MD) Julio Arriaga, Generation Program Director (GPD) Diane Parras, and other staff, including Housekeepers and Caregivers attending residents residing in selected rooms. In addition LPA requested facility maintenance log documenting daily reports regarding repairs and reported issues with A/C system. Interviews revealed that the facility has one (1) 40 ton chiller for hundred (100) units/rooms and four (4) 3-5 ton AC for hallways and at times during heat wave A/C units may malfunction. Facility accommodated residents by providing portable ACs. ED Saa stated that during the portable AC installation process, residents were transferred to the dining area were the temperature was cool and more comfortable. Interview with Residents revealed the same information provided by the facility staff. A review of maintenance records verified the information received from interviews. ED stated that the facility is in the approval process of updating the AC system which will be more compatible with the large building. Although at the time of this visit the temperature in various resident’s rooms and common areas was within required range, based on the information revealed from interviews, and record review, there is a sufficient information to support the allegation. Therefore, the allegation is SUBSTANTIATED at this time. Under Title 22, Division 6, following citation was issued and recorded on LIC9099D. Maintenance and Operation 87303 (b)(2) The facility shall cool rooms to a comfortable range, between 78 degrees F (26 degrees C) and 85 degrees F (30 degrees C), or in areas of extreme heat to 30 degrees F less than the outside temperature. Exit interview was conducted, appeal rights discussed and a copy of report was issued.