complaint·May 28, 2022

Therefore, LPA does not have sufficient evidence to prove the allegation “Financial Abuse”, and the allegation is UNSUBSTANTIATED at this time. Allegation # 2: Staff did not safeguard residents’ belongings: On September 10, 2021 and October 11, 2021, from 11am to 4pm, at various times, LPA conducted interviews with the complainant, staff, and residents at the facility. LPA also reviewed documents pertaining to the complaint. It was alleged, that when staff relocated R1 to another facility, R1’s personal belongings, such as clothing and electronic tablet was missing. On September 10, 2021, during the initial visit of the investigation, LPA interviewed R1, and observed the electronic tablet, that was alleged to be missing. According to R1, when R1 relocated back to the original placement, it was accidentally left at the previous relocation, but was given back to R1. LPA also observed clothing in R1’s clothing. LPA asked R1, if any clothing was left behind, and R1 stated, “no”, all the belongings in the closet were counted for. Although, it was alleged, “Staff did not safeguard residents’ belongings”, LPA did not have enough evidence to prove the allegation, therefore it is UNSUBSTANTIATED at this time. Allegation # 2: Resident's healthcare provider was not notified of change in facility. Allegation # 1: Resident was involuntarily transferred to another facility. On September 10, 2021 and October 11, 2021, from 11am to 4pm, at various times, LPA conducted interviews with the complainant, staff, and residents at the facility. LPA also reviewed documents pertaining to the complaint. R1 participates in PACE (Program of All Inclusive Care for the Elderly). They provide services for R1, such as health care and insurance coverage, as well as services provided by doctors and nurses. Information reviewed, determined that when R1 was transferred to the facility in Granada Hills, the facility did not notify PACE, and that facility was out of there service area, and R1’s services were in jeopardy of being discontinued. The facility was to notify PACE of any changes or information pertaining to the client. Therefore, the allegation “Resident's healthcare provider was not notified of change in facility, is SUBSTANTIATED . This poses a potential health and safety risk to residents in care.