complaint·April 20, 2023

Regarding the allegation “Staff financially abused resident”, it was alleged S1 asked R1 for a loan, and R1 had unapproved withdrawals in their account. Record review revealed R1 was hospitalized on 04/13/2022 with a high fever and UTI which resulted in confusion. From interviews, the Administrator, S2, R1’s private caregiver, and R1’s friend confirmed that the withdrawals were payments made to R1’s private caregivers. R1’s friend confirmed R1 was confused at the hospital and made some unclear statements while there. Based on interviews and record review, the allegation is deemed UNSUBSTANTIATED at this time. Exit interview conducted. Appeal rights discussed. Copy of report provided.