complaint·November 27, 2023

Based on interviews and record review there is not sufficient information to verify this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time. It was alleged that staff do not ensure residents personal property is adequately disinfected. It was reported that the all the residents clothes are washed together and not separated from those that have scabies. To investigate this allegation between 1:00pm and 2:00pm, staff interviews were initiated. Interviews revealed that residents clothes are washed separately, but the linens and towels are not. The washing machines and dryers are pre-set to hot temperatures to make sure everything gets disinfected. In addition, if the towels or linens are white, bleach is also added to the wash. There are six washing machines and there is a schedule that each resident has as to when their clothes gets washed. Currently, the facility does not have any residents with an active case of scabies. Between 3:15pm and 3:30pm, LPA went to inspect one of the laundry rooms. LPA observed more that one washing machine and staff washing residents clothes separately. Based on interviews and observation, there is not sufficient information to support this allegation. Thus, this allegation is UNSUBSTANTIATED at this time. Exit interview conducted and a copy of the report was issued.