complaint·April 14, 2026

Regarding the allegation: Staff did not prevent resident from being physically harmed by another resident. It is being alleged that Resident #1 (R1) was physically and verbally abused as they were being transported in the van back to the assisted living facility where R1 lives by Resident #2 (R2). During LPA’s interview with R1, R1 stated, “R2 told them to shut up then R2 hit them on the arm and facial area with a newspaper and their glasses fell.” LPA asked in what van did this happen and R1 stated, “it was in the day program van.” During LPA’s interview with R2, R2 stated, “they don’t remember hitting R1.” Furthermore, LPA interviewed Staff #1 (S1) whom stated, “that R2 hit R1 during the transport back to the facility.” LPA asked if the transportation van belonged to the facility and S1 stated, “no, it was from PACE WElBEHEALTH van.” Let it be noted, R2 did hit R1 but it did not happen at the assisted living facility, and it did not happen in the assisted living facility van. Therefore, based on the interviews conducted the allegation is UNFOUNDED at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Exit interview conducted and a copy of this report issued to the Executive Director .