Complaint·April 14, 2023

911 arrived and R1 was assessed and taken to the hospital. The incident report states later that evening the doctor called the Administrator and informed him that R1 does not belong in a Residential Care Facility for the Elderly (RCFE) home anymore, and it was suggested that she would benefit from a rehab program. Interviews indicated the social worker at the hospital would place R1 in a medical facility. LPA was unable to obtain documentation from the hospital stating R1 needs a higher level of care. On 6/14/20, the facility completed a reappraisal stating the resident should be returned to a higher level of care as recommended by Hospice and the Hospital. On 6/17/20, the Administrator informed R1’s representative party that R1 had been moved to a medical facility by the hospital due to the need of more care. Based on interviews it was indicated that the hospital recommended and placed R1 into a facility with a higher level of care. Interviews and documentation do not show that the facility refused to accept R1 back into the facility. Therefore, due to lack of supportive evidence the allegation, “Resident is being illegally evicted” is deemed unsubstantiated. Allegation: Facility did not release resident's personal belongings It is alleged that R1 was unable to get their belongings after being rushed to the hospital. Based on document review, the facility sent a letter on 6/26/20 to R1’s representative party requesting that they pick up R1’s personal belongings. Document review also found that R1’s representative party signed a statement confirming that all of R1’s personnel belongings were picked up on 6/29/20. Therefore, based on document review, the allegation, “Facility did not release resident’s personal belongings,” is deemed unsubstantiated. Exit interview conducted. Copy of report delivered to Administrator.