complaint·October 1, 2021

An unannounced subsequent complaint visit was conducted on this day by licensing program analyst (LPA) Yelena Avetisyan. Upon entering the facility LPA was screened and asked to sign-in the visitors’ log. In addition, LPA was asked all infection control questions. LPA then met with Rosie Julinek Administrator. On 3/13/2020 during the initial 10-day complaint visit LPA conducted interviews with staff working, obtained a current staff roster and activities calendar. On 9/24/2021 LPA conducted a subsequent complaint visit in regard to complaint control # 31-AS-20200520093733 at which time from approximately 3:45 pm to 5:30 pm LPA conducted interview with residents who were living at the facility early 2020. When interviewed residents did not believe the facility had insufficient staffing prior to the onset of the pandemic. Interviews were also conducted with members of the resident council who do not recall residents reporting staffing concerns in 2020 prior to the pandemic. All residents interviewed also confirmed that prior to the pandemic the facility always scheduled and provided various activities daily including on the weekends. Based on the information obtained from resident and staff interviews and documents obtained the allegations are Unsubstantiated. Exit interview conducted and copy of report emailed to the administrator Rosie Julinek.