complaint·December 15, 2025

Regarding the allegation: Staff did not safeguard resident's personal items. It is alleged that a resident's personal belongings are suspected to be stolen by their roommate. To investigate this allegation LPA/LPM conducted interviews with six (6) residents. Four (4) out of six (6) residents stated that they had items missing and notified the staff, who looked for the items. Two (2) residents mentioned that even though staff looked for their items, the items were not located. LPA/LPM interviewed R1 who stated they had three items missing, after moving in but does not know what happened to the belongings and is not clear on when, where or who might have taken said items. During an interview with R2, R2 denied taking any items from R1. Interview with the staff revealed that R1 and R2 have been living together and have a tendency to argue and accuse each other of taking each other’s belongings. Executive Director has offered to house R1 and R2 in separate rooms but both R1 and R2 did not want to move. Staff mentioned that R1 has a drawer full of items but has not notified staff of any specific missing items. Executive Director stated that she asked residents to inform her anytime they bring any items that is valuable to their attention, so that the items can be added to their property log, in case items are misplaced or destroyed. Interview with staff indicated that when residents notify the staff of any missing items, staff look for the items and try to find it if possible, and/or try to replace them. Based on interviews, there is not a preponderance of evidence to prove the alleged allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted and a copy of this report was provided to the Executive Director.