Complaint·October 9, 2021

(continued from LIC 9099) Regarding the allegation that Resident is being harassed by staff while in care, it was alleged that a number of staff is harassing R1. LPA's interview with R1 on 07/27/21 at 11:05 AM revealed that R1 was not harassed by any staff and were respectful to R1. Regarding the allegation that Staff threatened a resident with eviction, it was alleged that R1 was told that R1 needed to move to Pasadena. LPA's interview with R1 on 07/27/21 at 11:05 AM revealed that R1 was offered to move to their sister facility in Pasadena and R1 admitted that it was optional and not mandatory and stayed at this facility. LPA's interview with staff today at 11:35 AM, also revealed that all alert residents at this facility are offered to move to their sister facility in Pasadena but that was optional and only if the resident wants to. Regarding the allegation that Staff do not have planned activities for the residents, it was alleged that the calendar on the wall is only there for decorations because there are no events happening. LPA's record review revealed that the facility has the activity calendar and abide by it. LPA's interview with six (6) residents or more than 10% of the current census, revealed that the facility has activities but only three (3) out six (6) residents participates regularly. Based on the information gathered during this and prior visits, the allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.