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Inspection visit

Complaint

MELROSE VILLASLicense 1976090761 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Today, Thursday, 1/15/26, Licensing Program Analyst (LPA) Ray Comer, conducted an unannouced initial complaint visit, to obtain and gather information regarding the allegation mentioned above. LPA met with Administrator, and informed her of the reason for the visit. During today's visit, LPA toured the facility and interviewed staff and residents. Allegation: Staff are not adhering to hand washing protocols. The reporting party claims that there is no hand soap available for residents to wash their hands and that facility’s bathrooms do not have hand soap. LPA conducted a walk through and observed there was no soap in the first floor restroom. Interviews were conducted with residents and staff. Based on the information obtained, this allegation is deemed Substantiated. Deficiencies cited on LIC 9099 D. Appeal Rights explained. Exit Interview conducted.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • General hygiene items required

    Personal Accommodations & Services: Equipmen/supplies necessary for personal care...of adequate hygiene practice shall be readily available to each resident. Hygiene items,,,such as soap and toilet paper. This requirement was not met as evidenced by: During the physical plant inspection of the facility, LPA observed at first floor facilty bathroom not supplied with hand soap, which can pose a potential health and safety risk to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 15, 2026 inspection of MELROSE VILLAS?

This was a complaint inspection of MELROSE VILLAS on January 15, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to MELROSE VILLAS on January 15, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Accommodations & Services: Equipmen/supplies necessary for personal care...of adequate hygiene practice shall b..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.