Complaint·August 5, 2021

Based on interviews and record review, there is no sufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. Staff left resident on the floor for extended period of time. It was reported that a resident passed away and was lying on the floor in their room for hours. During the investigation on 08/11/2020, LPA Margaryan spoke with the Executive Director and other facility staff. Interviews revealed that on 06/22/2020 around 9:00pm, during routine rounds, that Resident #1 (R1), residing in the Assisted Living (AL) section, was found on the floor by the staff. R1 was alert and responsive. 911 was called and R1 refused to go to the hospital. On 06/23/2020, at 2:30am, R1 was found in their bed unresponsive. 911 was called and at 2;40am, R1 was declared expired due to natural causes. On 07/18/2020 at 3:00pm, LPA Margaryan reviewed R1's facility file and other records. The information revealed from the documents verified the information provided by the facility staff. Based on interviews and record review, there is no sufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. Exit interview was conducted. A copy of the report was issued.