Complaint·August 25, 2021

S1 called off from via text on 8/20/2021 and resigned from her employment on 8/21/2021 via text. Administrator and resident services director both confirmed that they have not had any staff or resident who tested positive in 2021. Approximately 2 weeks ago 1 staff member demonstrated flu like symptoms. The staff member was taken off the schedule, tested and the results were negative. According to Ms. Jewell if they receive notification of a confirmed COVID 19 test, she will immediately notify public health, staff will call the families and send out a memo to all residents/staff/responsible parties as they did in 2020. From approximately 12:20 pm to 12:30 pm LPA walked to the room of the isolated residents and observed proper signs/notices, PPE supplies and trash can placed outside the room. From approximately 12:35 to 12:50 LPA conducted review of files for S1 and R1. LPA was also provided copy of the pending test result for R1. Upon review of records LPA confirmed the information provided verbally during this visit. Information obtained during this investigation revealed that there aren't any active COIVD positive residents or staff at the facility, Licensee/Staff are following proper isolation/quarantine guidelines for the symptomatic resident. Since there isn't a confirmed/active COVID case at the facility the licensee/staff are not required to provide notification therefore the allegations are unfounded at this time. This agency has investigated the allegations of Facility is not isolating a resident who is COVID-19 positive and Facility staff have not notified residents or their responsible parties of confirmed COVID cases. We have found that the complaint allegations were unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Exit interview conducted with Mr.Bernabe and copy of report emailed.