Complaint·August 23, 2023

At the time of the investigation LPA observed the Resident Care Schedule with sufficient staff scheduled to assist residents in care. Based on observations, interviews, and record review there is not enough corroborating evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time. #2. Due to neglect in care resident wound got infected It is alleged that resident #1 (R1) had wounds but were uncertain if they caused R1 infection. To investigate the above allegation, LPA requested copies of documents relevant to the investigation including but not limited to the staff and resident rosters, physician reports and hospice records on 05/23/2022 at 11:48am. At the time of the investigation, Interviews with staff revealed that R1 was admitted to Premier Hospice INC for wound care on 11/09/2021. Facility staff provided care for R1 in between their personal care companion and hospice care by providing incontinent care changing, repositioning, and feeding. R1 was being assisted by the hospice agency staff two (02) times per week and (02) times pro re nata (prn). Upon record review of the Premier Hospice Care Outside Agency/Services Documentation R1 was being seen two (02) times a per week for wound care, basic comfort care treatment, and education. In the month of February 2022 R1 was being seen every day by hospice care staff for wound care and hospice care. Based on observations, interviews, and record review there is not enough corroborating evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time. No health and safety hazards are noted during this visit. No deficiencies cited. Exit interview conducted and copy of report and appeal rights issued.