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Inspection visit

Complaint

HOLLYWOOD HILLS SENIOR LIVINGLicense 1976091031 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Tuesday Cabiness and Gina Saucedo conducted a complaint investigation for the allegation mentioned above. LPAs met Administrator Vanessa Jewel and informed her the reason of the visit. Due to the recent COVID outbreak at the facility, LPAs were not able to conduct a physical plant inspection, nor interview residents and staff. LPA was able to interview the Administrator, and obtain and review documents pertaining to the complaint. Based on the interviews, it was revealed that resident #1 (R1) eloped from the memory care unit in the early morning on 09/21/2023. Staff contacted the Administrator, family member and the police. It was reported that R1 was missing for several hours, and was returned to the facility by the police. It was also revealed, that staff did not ensure the elevator was properly secured and locked. This is a potential health and safety risk to residents in care. Therefore, the allegation resident wandered away due to lack of supervision, is deemed Substantiated. Exit interview, copy of report, appeal rights and citation provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Report specified resident events within seven days

    Reporting Requirements:Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days... This report shall include the resident's name, age, sex and date of admission; date and nature of event..This requirement was not met, evidenced by, based on interviews, facility did not submit an SIR pertaining to R1, who eloped from the memory care unit. This is a potential health and safety risk to residents in care.

  • 87705(k)(6)Type B

    Care of Persons with Dementia:(k)The following initial and continuing requirements must be met for the licensee to utilize delayed egres devices on exterior doors or perimeter fence gates: (6) Without violating Section 87468, Personal Rights, facility staff shall ensure the continued safety of residents if they wander away from the facility. This requirement was not met, evidenced by, during interviews, R1 eloped from the memory care unit, due the elevator not being locked and secured. This is a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 5, 2023 inspection of HOLLYWOOD HILLS SENIOR LIVING?

This was a complaint inspection of HOLLYWOOD HILLS SENIOR LIVING on October 5, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to HOLLYWOOD HILLS SENIOR LIVING on October 5, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Reporting Requirements:Each licensee shall furnish to the licensing agency such reports as the Department may require, i..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.