Complaint·September 6, 2024

LPA observed the posting of the facility's theft and loss policy and procedures, which are prominently displayed for viewing by residents and the public. LPA review of Staff files confirms, that during employee orientation training, facility employees are made aware of the facility theft and loss policy and their role in safeguarding resident belongings within the first 90 days of their employment. LPA review of Resident files confirms that facility staff notify all current and new residents, upon admission, of the facility's theft and loss policy. Seven (7) out of seven (7) resident files reviewed contain a completed Client/Resident Personal Property and Valuables inventory log with signatories acknowledging they have received, and are acquainted with, facility personal property safeguard procedures. LPA's review of Resident #1's (R1) file confirms personal items were logged as described by the Reporting Party. (RP) Statements made by facility Administrator and facility business officer confirm, upon resident/conservator request, facility provides centralized storage of resident cash or valuables. LPA interviewed Residents#2 thru-#8 about the allegation; seven (7) out of seven (7) residents denied the allegation that Staff do not safeguard resident belongings. Residents interviewed state, while living at the facility, they have not had any personal items stolen and feel confident that Staff adequately safeguard their personal items. Based on the evidence gathered, interviews conducted, and records reviewed by the LPA, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, and a copy of the Report was provided to the Administrator.