Complaint·September 24, 2024

To investigate the allegation, LPA conducted a records review, interviewed two (2) staff, and eight (08) residents between 11:00 AM to 1:15 PM. A review of R1’s medication administration records reveal R1 was indeed provided their medications as prescribed. Further review shows that a dosage notation error was noticed, and corrected. LPA interviews with Staff indicates that Medical Technicians responsible for the error were counseled, and a discussion regarding due diligence took place to ensure accuracy when notating resident medical information. LPA interviews reveal that eight (8) out of eight (8) residents state having no issues, nor concerns with medication distribution services provided to them by Staff. Based on LPA's records review, and interviews, the allegation is UNSUBSTANTIATED at this time . Allegation: Staff insufficient to meet resident needs- It was alleged that the facility does not have sufficient Staff to provide adequate medication distribution services to residents. To investigate the allegation, LPA conducted a records review, interviewed two (2) staff, and eight (08) residents between 11:00 AM to 1:15 PM. A review of the facility's work schedule reveals that a minimum of two (2) Medical Technicians are staffed on all shifts to provide adequate coverage for residents. LPA interviews with Staff reveal that medical service coverage is adequately provided to residents, and that additional staff are available to provide coverage, when necessary. LPA interviews reveal that seven (7) out of eight (8) residents confirm medical staff consistently provide services, such as medication management/distribution and that residents have no issues, nor concerns with staffing sufficiency. Based on LPA's records review, and interviews, the allegation is UNSUBSTANTIATED at this time . An Exit interview was conducted, and report was provided to the Administrator.