Complaint·February 21, 2025

Allegation: Staff physically abused resident - The reporting party (RP) alleges that sometime in the month of Jan, 2025, Resident#1 (R1) suffered physical abuse by caregiver staff (S5). Per the RP, when caregiver staff were providing Resident#1 (R1) a diaper change, S5 was alleged to have "strangled and slapped" R1. LPA interview with the RP revealed the following: RP says she heard about the alleged abuse incident from staff med tech (S1). Per RP, S1 also reported the alleged abuse incident to their immediate supervisor (S4). LPA interviews with S1 and S4 revealed the following: S1 refutes the RP's claim, stating that she did not witness, nor hear of any abuse inflicted upon R1, nor any other facility resident. S4 also refutes the claim that an abuse of R1 was reported by S1, or any other facility staff. LPA interviewed five (5) staff who provided to care and assistance to R1. Five (5) out of five (5) staff state not witnessing, nor hearing off any abuse by committed upon R1, nor any other facility resident. LPA interviewed four (4) memory care residents, and three (3) assisted living residents: All residents interviewed by LPA state that staff respect their personal rights and have never witnessed, nor heard of any abuse committed at the facility. LPA could not interview R1 because resident passed away on 1/19/25. LPA interviewed responsible family member (F1) of R1 which revealed the following: Per F1, Facility staff treated R1 professionally and with respect to their personal rights. From the time of R1's admission as a resident, until R1's passing in Jan 2025, F1 states that R1 never displayed anxiety with staff and was comfortable interacting with facility staff until R1's passing. . Based on the information obtained, there is insufficient evidence to corroborate the allegation that resident (R1) was physically abused by staff. Therefore, the allegation is deemed Unsubstantiated at this time.