Complaint·June 11, 2021

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent complaint investigation for the allegation listed above. LPA met with Vahe and explained the reason for the visit. During the course of the investigation, LPA conducted a physical plant tour virtually on 9/29/2020 as well as interviewed Administrator as well as review and obtained copies of documents relevant to the investigation. Today between 11:00am - 3:00pm, LPA conducted physical plant with administrator, conducted interviews with facility staff and residents. It was alleged that a member of the Staff 1 (S1) hit a Resident. LPA’s interview with (4) residents and staff revealed that no one has ever witnessed S1 hit any resident in care. All residents did not express any concerns for their health and safety in the presence of S1. Based on the information gathered during this and previous visits, the department does not have sufficient evidence to determine that that Staff hit resident. Therefore, the above allegation is UNSUBSTANTIATED at this time.