Complaint·September 11, 2023

Regarding the allegation: Facility staff fails to follow infection protocols. It has been alleged that the facility staff are failing to follow the infection control protocol. LPA observed one bath aide fully donned in gown, pants, booties, gloves and hair net conducting a bathing session on one resident. LPA also observed all staff wearing face masks and all staff using separate nitrile gloves while conducting work with different residents. LPA interviewed three staff (S1-S3) and one witness (W1). All staff have denied the allegation and have provided sufficient information to follow infection control policy. Therefore three (3) out of four (4) interviewees have not supported this allegation. LPA Leon observed the infection control policies for the facility and have observed one infected resident (R1), bedridden, isolated within their room. According to S1, the facility does not allow any visitors through 09/11/23 and all six (6) residents are currently using doctor's ordered medication to prevent further spread of the infection to the remainder of the community. According to LPA's observations, interviews and record review conducted, there is not enough evidence to support the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is Unsubstatiated . An exit interview was held with Administrator, Miriam Rudes, and a copy of this report has been provided via email.