complaint·May 26, 2023

Allegation #1: Staff Double Diaper Resident in Care. It was alleged that staff trained new caregivers to double diapers residents. On 10/5/22 LPA conducted interviews with residents (R1-R3), all stated staff are not double diapering them and do not have any concerns with staff changing them. LPA conducted interviews with Welness Director -Chhandita Panday and staff members (S2-S5), staff stated they do not double diaper residents while in care. Staff also mentioned they have not trained other staff to double diaper residents. During interviews conducted, 2 out of 5 staff members stated they will use Incontinent shields guards for some of the residents that use the restroom frequently. Chhandita and staff S2-S5 stated residents are changed every 2-3 hours daily. LPA observed facility supply room to have several depends in stock. LPA also observed the incontinent guards that are used on residents. LPA reviewed caregivers in service and Relias Incontinent training. Based interviews conducted and observations, the department did not find sufficient evidence to support allegation the above allegation. Allegation #2: Staff do not meet training requirements. It was alleged that several employees were not trained properly. On 10/5/23, LPA conducted an interview with Wellness Director-Chhandita, she stated new hires are trained and tracked using an online system software called Relias. She also stated staff are trained by experienced caregivers. LPA conducted interviews with staff members S2-S5. Staff stated they have completed training via online using Relias. Staff also mentioned that they trained new caregivers. LPA reviewed staff in service training on residents with dementia and Relias training history. Facility is in incompliance with dementia care training and the numbers of hours required. Based interviews conducted and observations, the department did not find sufficient evidence to support allegation the above allegation. Unsubstantiated: “Based on LPAs observations and interviews which were conducted and record review, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED . California Code of Regulations. During this visit LPA Iniguez did not observe deficiencies therefore no citations were issued at this time. An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to the Administrator Dana Anderson.