complaint·June 29, 2022

The investigation revealed the following: Regarding allegation: Facility has bed bugs. It was reported that on 6/21/22 while transporting the resident (R1) to the hospital paramedics observed bed bugs on the resident. During facility's tour LPA observed 10 residents rooms Including R1's room. All rooms were clean. Each bed, bedding, and mattresses were clean and no bed bugs were observed. During interviews with residents, all residents stated to not observed or have bed bugs in their room. interviewed staff stated that have not observed bed bugs in resident's rooms or facility. Administrator and Office Manager stated that the facility treated by a pest control company 3 times a month. Office Manager provided copies of contract and invoices for services.. At the time of visit Pest Control company representative was at the facility and was interviewed by LPA. He stated that they have a contract with the facility and treating the facility 3 times a month as a precaution. LPA did not observe any bed bugs on the client's clothing during the interviews. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted and a copy of this report was provided.