complaint·April 29, 2025

LPA de la Cerra’s interviews two (2) out of two (2) staff members, S1 and S2 revealed that staff members did not coerce R1 to stop or postpone the scheduled surgery. R1 was only informed of the possible complications of the surgery and R1 showed signs of hesitation in going forward with the surgery. Furthermore, the night before (which was 9/04/24) of the scheduled surgery date of 9/05/2024, R1 informed S2 that they wanted to proceed with their scheduled surgery. S2 provided help and assistance to R1 so all arrangements can be made for R1 to be delivered to the hospital on 9/05/24. On 12/06/24 LPA contacted R1 by phone, R1 verified and confirmed the information revealed from staff S1 and S2. Interviews with residents revealed they never encountered any issues with facility staff interfering with any previous or future medical care, scheduled appointments or medical care needs. A review of records also verified the information revealed from staff and R1. Facility records contain a note handwritten and signed by R1 deciding to hold off on the surgery. Based on the inspection, observations, interviews, and record reviews there is no sufficient information to verify validity of the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No deficiency cited during today's visit. Exit interview conducted and copy of this report was signed and delivered.