complaint·March 27, 2023

The investigation revealed the following: Regarding the allegation… “Staff allow resident to engage in unsanitary behavior.” It’s being alleged a resident is frequently able to roam throughout the facility covered in fecal material. LPA Agard interviewed 7 out of 78 staff in total. 2 out of 7 confirmed the allegation. S1 states, “yes there was one resident, they moved into our Assisted Living program but started having behaviors that were more becoming of a person with dementia. We never saw them carrying or handling their own feces. A resident reported that, but we never saw it.” S3 states, “a resident did report it to me, and I called a care staff right away to get them all cleaned up. I think the incident happened two times in the same day. The staff got to R1 right away both times. S6 states, “yes I know R1, there was a time when they put their hands in their pants and pulled out feces. I took them straight into their room.” All other staff interviewed denied the allegation. Citing not witnessing or hearing about it. During interviews with the residents, LPA Agard attempted interviews with 8 out of 87 residents. 0 out of 7 confirmed the allegation. R1 was unavailable for an interview. All residents unanimously denied the allegation. Citing never witnessing the allegation occur or not knowing the resident. During the initial facility visit, LPA did not observe any residents walking around covered in fecal matter. LPA also did not observe the facility to smell of any fecal matter. Based on LPA’s observation, and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) is/are unsubstantiated.