complaint·October 2, 2024

These documents included, but were not limited to, R1 admissions agreement, transport document and hospital admission and discharge documents. LPA Smith was unable to interview R1 as they were not present at the facility during time of visit. Interviews with three (3) of three (3) staff revealed that R1 refused to be taken to the hospital when 911 was contact on 10/30/2023 Two (2) of three (3) staff revealed when residents refuse medical service and or transport, the paramedic staff are not happy and express their disapproval. The next day on 10/31/2023, R1 began to experience pain from leg injury and wanted to be taken to hospital. Facility staff called for transport and R1 was taken to the hospital on 10/31/2023. During interviews with residents, six(6) out of six (6) residents stated they feel staff seek medical attention timely. LPA Smith reviewed R1 records which included daily notes, transport documents, medical documents, and incident reports. Records reveal 911 was contacted for R1 and R1 was taken to the hospital by ambulance in a timely manner. Based on interviews and record review there is not enough sufficient evidence to support the allegation. Therefore, the allegation is Unsubstantiated at this time.