complaint·January 17, 2025

LPAs interviews with administrative personnel, Caregivers and Med-Tech revealed they have not seen a resident with a cut and multiple bruises. R1 and R2 are not resident of the facility. They maybe residents that were temporarily relocated at this facility due to Eaton Fire. At the time of this visit, LPA attempt to interview temporarily relocated residents. However, they were no longer at the facility. During investigation, LPA did not observe residents with a cut and multiple bruises on body in the facility. LPA reviewed facility resident roster, temporarily relocated resident roster and R1, and R2’s names were not there. Based on observation, interviews and record review it was concluded that although the allegation may have happened, there is no pertinent information to verify validity of the complaint. Therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazard is noted during this visit. Exit Interview conducted. Copy of report provided.