complaint·May 30, 2023

Interviews with the administrator and staff denied the allegation of staff not being able to met the resident needs. LPAs attempted to interview five (5) out five residents but they weren't responsive to LPAs questions. LPAs reviewed facility records for the resident's daily bathroom log for the morning and evening to insure that all residents are being checked constantly for incontinent care as facility is providing care and supervision for residents that are diagnosed with dementia, and Resident 1's (R1) files. Per inspection of the physical plant, LPAs observed an adequate amount of hygiene and incontinent products. LPA's also observed two (2) staff and the administrator being able to provide care and supervision to all five of the residents needs. Based on the information provided, there was insufficient evidence to prove that the facility does not have enough staff to meet the resident's needs. Therefore, the allegation is deemed Unsubstantiated at this time. Staff do not provide activities for resident while in care: In regards to the allegation the investigation consisted of interviews with residents and staff, review of the facility activity calendar, and a physical plant inspection to insure activities are being held. Interviews with the administrator and staff deny the allegation of activities not being provided. LPAs attempted to interview five (5) out of five residents, but they weren't responsive to the LPAs questions. LPAs did conduct a physical plant inspection, and observed two (2) residents participating in virtual exercise in the living room. Three (3) residents declined to participate. LPAs obtained a copy of the facilities monthly activity weekly calendar for record and review. Based on the information obtained, there was insufficient evidence to corroborate the allegation of staff not providing activities for residents while in care. Therefore, the allegation is deemed Unsubstantiated at this time.