complaint·August 17, 2022

(continued from LIC 9099) Regarding the allegation that the resident(s) room is malodorous, it was alleged that multiple rooms in the facility were dirty and had stained on their carpets. LPA observation today during physical plant tour at 10:35 AM revealed that twelve (12) out of twelve (12) rooms visited, there was no foul odor observed in any of the rooms. LPA observed that all the rooms visited were clean and in order. LPA did not see any room with stain on the carpet. LPA interview with Executive Director at around 12:05 PM, also revealed that they are continuously renovating/upgrading the rooms for the incoming and existing residents. Based on the information gathered during this visit, there is no sufficient information to support the allegations and therefore deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.