complaint·June 2, 2021

Licensing Program Analyst (LPA) Gary Tan conducted an unannounced complaint visit to this facility to investigate the above allegation. LPA met with administrator Monique Lopez and explained the reason for the visit. At 10:00 AM, LPA conducted physical plant tour, reviewed facility records and requested copy of pertinent documents relevant to the investigation. At 10:25 AM, LPA interviewed staff, administrator and resident of the facility. At 11:00 AM, LPA conducted collateral visit to Post Acute Rehabilitation Center and interviewed Resident #1 (R1). LPA interview with R1 revealed that R1 was not pushed by the staff but was nudged only and could have been accidental that is why R1 did not report it. LPA interview with the administrator revealed that the administrator did not receive any report from any resident being pushed by any staff at the facility. Staff #1 (S1) denied pushing any resident during LPA's interview. Based on the information gathered during this visit, the allegation is deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.