complaint·September 4, 2021

(continued from LIC 9099) LPA's closed circuit television (CCTV) footage review at 10:55 AM, confirmed that R1 leaves early in the morning and arrives at the facility between 6:00 PM to 7:00 PM. Moreover, LPA's interview with care staff between 11:00 AM to 2:00 PM, also revealed that whenever R1 arrived at the facility, staff assist R1 to clean and provide R1's medication. Regarding the allegation that resident's hygiene needs are not being met, LPA's record review revealed that R1 is able to bathe, dress/groom and care for own toileting needs. LPA's interview with R2 revealed that R2 reminded R1 daily to stay to have shower and clean but R1 refused and leave the facility early in the morning everyday of the week. Further, staff always clean R1 upon arrival at the facility but sometime R1 refused. LPA interview with staff also revealed that when cleaning R1, staff offered R1 to shower but sometimes refused. Regard ing the allegation that Staff refuses to give resident medication, LPA's record review revealed that all of R1's prescribed medication were given to R1, but LPA's interview with R2 revealed that R1 refused to bring medication when leaving the facility early in the morning. Further, all of the six (6) medications of R1 are prescribed to be taken once a day and could be taken any time of the day except for one that needed to be taken during bedtime. LPA's review with three (3) care staff also revealed that R1 always take own medication upon arrival at the facility before going to own room. Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.