complaint·December 12, 2021

(continued from LIC 9099) On 04/16/21 LPA conducted physical plant tour at 9:45 AM, interviewed residents, staff and administrator at 10:30 AM and obtained copies of the facility records relevant to the investigation at around 12:00 PM. During subsequent investigation, Investigator Garcia interviewed staff, administrator and residents on multiple occasion. In addition, Investigator Garcia requested and reviewed medical records of R1’s recent hospitalization on 03/31/21, LPA’s interview with R1 on 04/16/21 at 9:45 AM revealed that R1 was not aware as to the cause or origin of R1’s shoulder wound and expressed suspicion that it could have been caused by an insect bite. Investigator Garcia’s interview with R1 on 04/21/21 at approximately 12:00 PM, revealed that R1 is independent and capable of self-care. R1 had a boil/cyst on left shoulder, which was already healed. R1 did not report to the staff about the wound on their shoulder as it would heal on its own. Investigator Garcia’s interview with three (3) staff on 08/17/21 between 12:30 PM to 5:50 PM also confirmed the information received from R1. Investigator Garcia’s medical record review, conducted on 05/26/21, revealed that R1 was diagnosed with “cellulitis” and there was no diagnosis of pressure injury. Based on the information gathered during the course of the investigation, there is no relevant information to support the allegation. Therefore, the allegation is deemed unsubstantiated at this time. Exit interview conducted and report issued.