complaint·December 8, 2022

Allegation # 2: Resident's personal funds is missing while in care . On 11/22/2021, LPA obtained documentation pertaining to the complaint, and attempted to contact the complainant, but was not successful. Resident # 1 (R1) was not at the facility at the time, so LPA could not interview R1. During today's visit, LPA conducted interviews with staff, and it was reported that R1 has been incarcerated since March 2022. LPA reviewed R1's P&I records, provided by the facility, and it showed that R1 didn't start receiving money until February 2022, even though R1 had been admitted since June 2021. Staff reported that the agency, who was providing housing funds, and expenses, took several months for R1 to start receiving P&I expenses. Documentation revealed that the balance of R1's account in March 2022, was zero, and not the money that was alleged to be stolen. Staff also reported, they were not aware of any money being stolen by R1, and it was never reported to facility staff. Therefore, due to not being able to interview R1 and the complainant, LPA has insufficient evidence to prove the allegation, and it is UNSUBSTANTIATED at this time. Exit interview and copy of report provided.