complaint·September 15, 2023

Licensing Program Analysts (LPAs) Gary Tan and Gina Saucedo conducted an unannounced complaint visit at this facility to investigate the above allegation. LPA met with administrator Monique Lopez and explained the reason for the visit. LPAs conducted physical plant tour at 9:55 AM, requested copies of facility documents relevant to the investigation at 10:18 AM. It was alleged that several of the men who live at this facility urinate on the side of the wall on the outside grounds of the facility, LPAs observation during physical plant tour today at 9:55 AM, revealed that there was a faint smell of urine along the pathway on the side of the facility leading to the smoking patio of the outside yard. LPAs also observed some urine marking on the floor on the bicycle rack near the smoking patio. LPAs record review of photographic evidence also revealed that some of the residents are indeed urinating outside near the smoking patio area. Based on the information gathered during this visit, the allegation is deemed substantiated at this time. Exit interview conducted. Copy of this report issued.