complaint·December 17, 2025

(continued from LIC 9099) LPA's interview with Staff #1 (S1) today at 12:03 PM, who was requested by RP to go to R1's room when the incident occurred, confirmed that R1 was alone in the room and R1 was talking on the phone when S1 arrived at R1's room. Regarding the allegation that Staff did not ensure that residents are provided a safe environment, it was alleged that per Resident #3 (R3), residents in that room (R1's room) argue all the time and it is unclear if the altercations get physical and R1 yelled at R3 and informed the staff of the verbal abuse against R3 by R1. LPA's interview with R1 today at 11:40 AM revealed that there was no physical or verbal altercation happened in R1's room as R1 was alone in the room, R1 had no one to argue or to physically fight with. R1 admitted to having yelled at R3 only because R3 had been in "everyone's business" and kept on bugging R1 and not leaving R1 alone. Regarding the allegation that Staff did follow reporting requirements, it was alleged that as a mandated reporter the altercation should have been reported to the required agencies. LPA's record review today at 12:30 PM and interview with staff and residents, there was no verbal abuse or any altercation occurred and therefore there was nothing serious that needs to be reported to any agency. Based on the information gathered during this visit, these allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.